This is an outbound voice bot for home services businesses that want to turn recurring safety and compliance work into booked jobs.
The bot is triggered when the safety and compliance reminder tag is added to a contact in GoHighLevel. It calls existing contacts who may be due for checks such as smoke alarm testing, gas safety checks, RCD testing, or general electrical safety checks.
It speaks in a practical office-coordinator style, explains the reason for the call clearly, handles simple customer questions, confirms only the missing booking details, offers real 2-hour service windows, and only confirms the booking after the appointment is successfully created.
The system is built using Retell AI, n8n, and GoHighLevel. Retell handles the live outbound call, n8n manages call triggering, availability checking, booking, and outcome routing, and GHL stores the contact, booking, tags, workflows, and call summary.
This bot is ideal for plumbers, electricians, gas fitters, and broader home services businesses that want proactive compliance follow-up without relying on staff to manually call through past customer lists.
What's Included
Pre-built Retell outbound voice agent using the Mike home services persona
Pre-built n8n outbound call workflow for safety and compliance reminders
n8n availability check and appointment booking logic
Call outcome sync back into GoHighLevel
Pre-built GHL snapshot with Service Window Calendar, tags, workflows, and custom field
Booking confirmation and internal alert workflow support
Support for smoke alarm checks, gas safety checks, RCD testing, and electrical safety follow-up
Triggered when the tag safety_&_compliance is added to a contact in GoHighLevel, usually for homeowners due for a smoke alarm, gas safety, RCD, or electrical safety check.
1
Tag Added In GHL
The tag safety_&_compliance is added to a contact in GoHighLevel when they are ready for outbound safety and compliance follow-up.
2
Outbound Call Triggered
n8n receives the contact data and triggers the Retell outbound call using the Mike home services voice persona.
3
Reason For Call Explained
The bot explains why it is calling, references the relevant compliance-related service, and checks whether the customer wants to get it booked in.
4
Detail Confirmation
If the customer is open to booking, the bot confirms only the missing details needed for the appointment, such as callback number, property address, and full name if required.
5
Booking Created
Once the customer chooses a service window, n8n creates the appointment in GHL and applies the correct booking and outcome tags.
6
Confirmation And Follow-Up
GHL sends the booking confirmation, triggers the internal alert workflow, and stores the call outcome in the contact record for reporting and follow-up.
A$600 one-time
Safety & Compliance Check Reminder Caller — AI Agency Institute