Quote Follow-Up Caller

Home Services

The Quote Follow-Up Caller is an outbound voice automation built for Home Services businesses using Retell AI, n8n, and GoHighLevel. It is designed to follow up customers who have already received a quote but have not yet proceeded. Instead of relying on manual calls, this bot proactively reaches out, reminds the customer about their quote, handles simple questions, and guides them toward booking the job. The system is triggered when the tag quote_followup_active is applied to a contact in GoHighLevel. Once triggered, n8n initiates an outbound call via Retell AI, where the voice agent speaks naturally, references the original quote, and helps move the job forward. During the call, the bot confirms key details such as the job description, property address, and quote amount, answers basic questions, and offers available service windows. If the customer is ready and the original quote still applies, the bot books the job directly into the Service Window Calendar. If the customer has complex questions, requests a human, or says the job scope has changed, the bot routes the conversation for team follow-up instead of forcing a booking. This bot is ideal for plumbing, electrical, HVAC, and general home services businesses looking to increase quote conversion rates and recover lost revenue from unclosed jobs. Important Setup Requirement: Before triggering the outbound call, the following fields must be populated in GoHighLevel: - Job Description - Property Address - Quote Amount These fields are passed into the voice agent. If any are missing, the call may result in incomplete or inaccurate responses. This is a plug-and-play system designed for fast deployment, consistent follow-up, and higher booking rates from existing quotes.